Support
We offer several ways to get help, ask questions, and provide feedback for Rackspace Spot.
Community Support (Recommended for Technical Questions)
Our primary support channel for technical questions, how-to guidance, feature requests, and general discussion is through our GitHub Discussions forum.
Visit Rackspace Spot GitHub Discussions
This is the best place to:
- 🧑💻 Get Help: Ask the community and Rackspace team members for assistance with technical issues.
- ❓ Ask "How do I?": Learn how to use specific features or achieve certain configurations.
- 💡 Request Features: Share your ideas for improving Rackspace Spot.
- 💬 General Discussion: Chat about your experiences and use cases.
- 🙌 Show and Tell: Showcase projects you've built using Rackspace Spot.
Email Support (Billing & Account Issues)
For specific issues related to billing, account access, or other non-technical administrative matters, please contact us via email:
Please provide as much detail as possible regarding your issue.
Note: While email support is available, response times may be slower than community discussions for technical topics. We encourage using GitHub Discussions for most technical inquiries.
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