The Users page allows you to manage who has access to your Rackspace Spot organization. From here you can: Invite team members, manage access, and configure security settings for your organization.
User Roles
| Role | Description | Permissions |
|---|---|---|
| Owner | The user who created the organization | Full access, can remove users, manage MFA |
| Member | Invited users who joined the organization | Access to cloudspaces, cannot remove users |
The organization owner is identified by an "Owner" badge next to their name in the users list.
Owner-Only Actions
Certain actions are restricted to the Organization Owner:
| Action | Owner | Member |
|---|---|---|
| View users | ✓ | ✓ |
| Invite users | ✓ | ✓ |
| Remove users | ✓ | ✗ |
| Enable/Disable MFA | ✓ | ✗ |
Viewing Users
Navigate to Account → Users in the sidebar.
The Users page has two tabs:
Users Tab
Shows all current organization members:
- Profile picture and name
- Email address
- Owner badge (if applicable)
Invites Tab
Shows pending invitations:
- Invitee email
- Invitation status
- Option to cancel invitation
Inviting Users
Any organization member can invite new users.
Steps
- Navigate to Account → Users
- Click Invite Users
- Enter the email address(es) of users to invite
- Click + Add another to invite multiple users
- Click Submit
What Happens Next
- Invited users receive an email with a link to join
- They appear in the Invites tab as "Pending"
- Once they accept and sign up, they move to the Users tab
Removing Users
Owner only. Members cannot remove other users.
Steps
- Navigate to Account → Users
- Select the checkbox next to the user(s) to remove
- Click the Delete button
- Confirm the removal
Removed users immediately lose access to all organization cloudspaces.
Multi-Factor Authentication (MFA)
Owner only. Enforce MFA for all organization members.
What is MFA?
MFA adds an extra layer of security by requiring users to verify their identity with a second factor (like an authenticator app) in addition to their password.
Enabling MFA
- Navigate to Account → Users
- Click Enable MFA
What Happens When MFA is Enabled
- All users are required to enroll in MFA on their next login
- Users must set up an authenticator app (Google Authenticator, Authy, etc.)
- Future logins require both password and MFA code
Disabling MFA
- Navigate to Account → Users
- Click Disable MFA
- Confirm in the dialog
Canceling Invitations
Cancel a pending invitation before the user accepts.
Steps
- Navigate to Account → Users
- Click the Invites tab
- Select the invitation to cancel
- Click Delete
- Confirm the cancellation
FAQ
Who is the Organization Owner?
The Owner is the user who originally created the organization. Ownership cannot be transferred.
Can I have multiple Owners?
No. Each organization has exactly one Owner.
Why can't I remove users?
Only the Organization Owner can remove users. If you need to remove a user, contact your Organization Owner.
Why can't I enable MFA?
MFA settings can only be changed by the Organization Owner. Contact your Owner to enable organization-wide MFA.
What happens if I remove a user who has active resources?
The resources remain intact. Removing a user only revokes their access to the organization, it does not delete any cloudspaces or VMs they created.
Can removed users be re-invited?
Yes. You can send a new invitation to a previously removed user's email address.